How To Turn Customer Service Into Customer Sales

by Bernard Katz (Author)

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Format: Paperback

Synopsis of How To Turn Customer Service Into Customer Sales

How To Turn Customer Service Into Customer Sales Is A Complete, Practical Handbook For Achieving Excellence In Customer Service. It Provides Easy-O-Follow, Step-By-Step Procedures For All The Necessities Of A Successful Customer Relations Program: Research, Hiring, Training, Executing, And Follow-Up. Entire Chapters Are Devoted To The Special Skills Of Listening, Telemarketing, Face-To-Face Selling, And Handling Objections.

Product details

  • Published: 26/06/1905
  • Language: English
  • ISBN: 9788179922149

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