Customer Service And The Human Experience

by Daustli (Author)

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Format: Paperback

Synopsis of Customer Service And The Human Experience

Customer service and support individuals represent one of a corporation's greatest assets for building and maintaining exemplary customer relationships. To recognize the incredible importance of this workforce and appreciate their invaluable work efforts will contribute to the enterprise having the greatest competitive advantage. This is a place where people have a high regard for others, a commitment to the company and the motivation to become what they most desire. Rosanne and Jon, with their insightfulness, far-reaching experience, and comprehensive statistics, impress upon the immeasurable value of the human experience in customer service and the significance of the workforce.

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Product details

  • Publisher: MacMillan
  • Published: 30/06/1905
  • Language: English
  • ISBN: 9780230634862
  • Category: Business & Economics

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